Customer Ratings & Reviews

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

Purchased for our new LG TV. Hope to never use but other family have praised the service.

Nice to know it's there. Though hopefully never have to use it.

It great to have this support it really good when you have questions

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

Awesome product. Use it almost daily. Recommend it to everyone.

Super great service. I really enjoyed my experience and am very satisfied.

Worth getting, as it's reassuring to know that your product is in good hands

I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

Impressed with the efficiency of the Geek Squad that installed our television. They were very knowledgeable and friendly. Answered all of our questions and gave us a review on using our new television and remote. Sadly the virus has made taking my computer to the store to get tuned up impossible, but I am sure the Geek Squad will do a great job when I am able to.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

best of the best had a comp to them previously They know the job

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

Makes me feel safe I have professionals that will work on my products.

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.