Customer Ratings & Reviews

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

Hopefully i will never use this but its there if needed

Purchase protections plans selectively. When I've had an issue replacement easy.

The geek squad offers great service for repairs if needed!

I would always recommend geek squad protection its the best they always take care of me good value

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

Great store and delivery service. Would definitely recommend.

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

They did a great job mounting our tv , straight and level

Geek squad installed my television flawlessly and was very professional throughout the entire process.

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.