Customer Ratings & Reviews

Great purchase Best Buy is the best my favorite store to shop

Excellent open box item arrived in perfect condition. Works great

Excellent A+ and very responsible and respectful!!!

Matthieu Specq is the best. Very helpful & patient.

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

Amazing TV for an Amazing price. would definitely go back and purchase another tv from this best buy.

They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

Delivery was on time and install went smoothly! I recommend

Great product and a good price.Nice crisp picture for gaming

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

That was the easiest transaction I’ve ever had to do!! Thanks!

Purchased Geek Squad fixed my flat screen TV. There was a problem which was fixed for free by Geek Squad. Took multiple visits but TV did work between visits just with some features not working.