Customer Ratings & Reviews

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

Hopefully I won’t have to use this it’s like buying insurance

i really love protecting my equipment and this was exactly what i needed.

Fast ,.............................................

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

I haven't gotten to use the extended warranty...so not sure yet. But... I had a 65" going bad. The manager said they would cover it, but the screen was cracked in a corner. I was ok with the crack, it didn't affect the TV and was there for over a year. The TV started going dark and 'glitching' non stop. I do not believe it was related to the crack at all, but the they would not touch it with any type of damage. So...I really didn't get to see how the warranty works, other than it doesn't cover damage. duh... Apparently there is no damage coverage available on larger TV's at all. Bummer...

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

I like that this is available because anything happens to the item and right away they are available to fix it

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

Best buy protection is worth it especially if accidental damage from handling is part of the plan. I had that plan on my Microsoft surface pro 3 and had the unfortunent event of damaging the screen beyond repair, I had renewed the plan twice and I was so happy I did because I was able to get my surface replaced and now I have the pro 6. I will continue to get protection from now on!

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

Technology has become so sophisticated that it isn't easy to set up a new smart tv. There are so many options that I was not sure how they would affect my tv viewing preferences. Joshua from the Geek Squad walked us through every option and explained what each meant. We now feel confident that we are taking advantage of all options to get the best tv viewing experience we can. Thank you Geek Squad for making this possible!

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.