Customer Ratings & Reviews

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

Haven't had the need for this yet but 5 years is a long time. Seeing as how my LG CX had problems after 3 years, I'm hoping that my new LG C3 will perform better.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

Offers great coverage specifically for dead and burned pixels

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

Love Geek squad there amazing! They are good at what they do.

I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

Good television great vivid picture. Some occassional light flashes.

A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

Good warranty for the price , recommend buy a warranty cheap

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

Geek squad is the the best warranty on the market.

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.