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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30408 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 30,408 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practice What You Preach.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good service. Definitely helped me out when I was confused about my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fazt delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and broughy inside safely. Prompt delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Even the best equipment can break down. Enter the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def a great add on for all purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always buy this extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a kick in the nutz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best protection plan out here. Every chance I get I try to get one. Best plan I seen so far , I think if you are buying anything at Best Buy you have to get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos bar protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended warranty with Geek Squad my 4.5 year old TV just went out and they gave me credit for what I paid for the TV and I was able to purchase a better one for less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

    I would recommend this to a friend