Customer Ratings & Reviews

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

Great quality on this tv for a good price. Good size if going with 55”.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

Love this idea to have it because they give a new one

Awesome service by the geek squad. Great to have because you never know when you will need it.

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Normally I don't like protection or extended warranties plans. I figure if you buy good products if anything goes wrong it will happen doing the warranty period. But recently I had some bad experience and feel this is worth the money.