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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 30,414 reviews
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, the peace of mind is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have for expensive electronics and home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek.squad is amazing it saves you money i highly recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very cheap for the coverage. It was around $20 for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection has saved me so many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased peak squad warranties in the past, and I’ve always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly good service when i got my tv truly grateful for the insight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed 2 weeks waited for delivery And wasn't happy with the tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

    I would recommend this to a friend