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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 30,414 reviews
  • Rated 5 out of 5 stars

    Sometimes it is necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good works great easy to hoop up and fits perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps out when I need them. They've come in very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection on a 32 inch tv just for the basic coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Havent used it yet but heres to 400 dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service customer, focus and friendly and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product save me when my tv went out on me thanks to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have your mind at ease with the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you buy a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great company had issues with my tv they replaced it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

    I would recommend this to a friend