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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 30,416 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys Saucy!!!! Nice refund on price drop a we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, our kids love gaming on this tv, sound quality is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra safety.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and knowledgeable. I have used this service many times always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sometimes a little extra coverage comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realistic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for a TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came along with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used but hopefully won't ever have to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

    I would recommend this to a friend