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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 30,416 reviews
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy Geek Squad protection, but I guess if you did then it would be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has nice colored and everything is easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quality, very kind, fast solution, they check and give a solution in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan for your new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decisive and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv interacting with geek squad. And its worth the money to have geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism at its best and arrived earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud of my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people. Great service. They fixed my 2 year old laptop in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great easy to yse but nothing wrobg with my product so i didnt have to use it

    I would recommend this to a friend