Customer Ratings & Reviews

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

This tv is massive and the picture quality is Devine. This tv is perfect! It barely fit in my car! But it’s perfect!

The employees answered all my questions and made sure I was taken care of.

Best Help EVER!! Thanks geek squad for all the help! They are great and always willing to help. They offer great service and come to your home if needed. No need to take your products to them if there large. They know what there doing & akways find a solution. No hesitations to get the protection anytime its really worth it!

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

The seller was very friendly and explained everything well.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens