Customer Ratings & Reviews

It’s important to have this service in case anything happens to my tv

The employees answered all my questions and made sure I was taken care of.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

Would recommend adding coverage , reliable and a good price

Have not had to use this yet, but great to know its there.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

I love the quality, features, and being able to stream movies concerts and other special events

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

Professionalism at its best and arrived earlier than expected.

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

Geek squad is the best. Get this protection for everything you buy.