Customer Ratings & Reviews

My television came out of control and they resolved it quickly

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Installation went very smooth the two guys explained everything to us

Had this service and really came through when our tv sound went out.

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Very professional on every job that they do. Clean work and professional.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Very professional and friendly. Easy replacements good service and customer care team

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.