Customer Ratings & Reviews

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Always worth the extra protection with electronics these days.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

We will see how was servic next two years great job.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

Finally peace of mind warranty. 5 year warranty ..nice.

This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

The warranty is a good option but the product could have been better

I haven't taken advantage of the service yet but it is good to have the peace of mind.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

I have had this warrenty before was never dissatisfied.they always took good care of my tv