Customer Ratings & Reviews

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

The Geek squad team was very willing to help when our television stopped working.

Geek squad has been great when we've had issues in the past.

The staff were very friendly and very knowledgeable and werent pushy for sales.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

Purchased for grandsons bedroom and couldnt be happier with it

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

Fast service and easy appointment set up. Helpful and understanding

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.