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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 30,423 reviews
  • Rated 5 out of 5 stars

    Geek squad TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is good for certain things

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend anyone to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best measure for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s so good to see the people that love it and appreciate how they are doing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for good electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service you can get!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, specifically if you have l kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection will be something I get on all my expensive purchases super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Samsung TV is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when we needed their support and service and we appreciate all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend