Customer Ratings & Reviews

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Glad to have coverage peace of mind for warranty of the appliance

Good customer service. Came in and switched out tvs in and out answered all my questions

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Great peace of mind in case anything happens to my 86 inch tv.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Inexpensive tv, thought it was a good investment...

What can I say, it’s geek squad. Good to have!!!!!!

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.