Customer Ratings & Reviews

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

Happy for the product and very satisfied to buy it

Love geek squad I always get geek swap when I buy a large item from Best Buy

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

Haven't had to use this service yet because my sony tv boke within the first year.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

The Geek squad provides excellent warranty coverage for electronics.

The agents are there if we need them haven't needed to used them yet

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

It’s always better when you protect your devices, I feel safe.

The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

You can never go wrong with a product like this this is my second one and I have no complaints

I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.