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Customer reviews

Rating 4.7 out of 5 stars with 30360 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 30,360 reviews
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway get protect plan hasnt failed me in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use it. Easy to purchase. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toshiba fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use of Geek Squad for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time use of Geek squad for a defective TV. Absolutely awesome warranty support. Calling customer service was easy, was connected to a live person not a computer within a matter of minutes. An appointment was set up and a Geek squad member came down within a week to adjust the issue. Within 48 hours of issue in the system, my issue was resolved immediately. He wasn't fortunate that my TV was not repaired, but with a 5-year extended warranty, I was able to get a gift card as an exchange for my broken TV, and again ordered a brand new TV online and delivered to my house within week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and ensured all was working before departing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can beata geek squad warranty from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great especially for people who need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service........... Nice easy to have ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never disappoints. They are able to fix jut about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calendar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for the daughter She loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeeeeek squaaaad did not use but could be useful for most people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5 years of product protection. I would highly recommend this encase of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case I might need it I usually don’t purchase extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed virus on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this great to know that you are protected without the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't have to use it, but I'm happy I covered the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAY ONCE , CRY ONCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta be sure to get yourself some protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Not Have It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

    I would recommend this to a friend