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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 30,810 reviews
  • Rated 5 out of 5 stars

    Happy to have help if needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to know that we have help if we need it Its not often that i have something brand new Happy to have "Geek Squad" option So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the info on setting up my wife’s computer it’s been a real big help to her in her daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Samsung tv to LG tv it’s held up long So that’s a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been professional when dealing with any product purchased. Their service is knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Bought the last of 5 Samsung’s at another store. No recourse when lightening took out. Back with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleman was great and explained the benifits of the 5-Year Standard Geek Squad Protection. We have used these plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use Geek squad for installation did it myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying extended plan at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Came out once already, did fine !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that so long as I have geek squad protection I'm covered if anything happens to this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it than They're not have it Decent price for a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased different items at Best Buy and the warranty that they offer really works. Anything that does not work properly they had refunded me or exchange the item,with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Samsung 7000tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service and good price. Very helpful loading tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use any of my protection yet. When I used I hope it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t have to use my Geek Squad protection policy but is cool to know that it’s there. I’ve had to execute one years ago and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this just in case something ever happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important to add on, I always purchase it. Geek squad & best buy protection is the way to go especially on expensive appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv they came to install my wall mount, very friendly guys, no hassle would recommend the geek squad installation if u don't want to go thru the hassle of doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend