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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are a must have for any purchase I make. With it, I have no worries about my purchases having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exact as the photo shown , best buy the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Thank God. But well worth it with the technology. Why take the chance of something happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good at helping with ur electronics, they fixed every problem I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have when...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a large purchase like an HD TV you need to have the 5 year Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feelings on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Geek Squad service - Hopefully I never have to use the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty for my tv... however for my laptop I used it and they were great. Educational and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theagents that came out were very knowledgeable and very helpful with any questions that l had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if I needed this or not but in the mean time it's nice to know I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Haven’t had to use recently but have in the past for other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, employees were very helpful and u was able to take care of what I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV's to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the Geek squad was very professional. Did everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not used but is better to have it in case something goes wrong you your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to diagnose the problems with tv After waiting the specified 60 days they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at anytime very polite and helpful Good job Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection and support, luckily I have only had to use it two times on warranty items,, but saved me hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad immediately scheduled me for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad would recommend you purchase the 2 year on every product you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when I buy something that’s electronic from Best Buy I usually get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having peace of mind!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is a warranty offered on my large purchase. It's nice having no worries for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if your items ver get damaged or just straight up dont work. Highly recommend

    I would recommend this to a friend