Customer Ratings & Reviews

Cheap yet reliable very easy for a customer to want to buy.

Geek squad protection plan is the main reason I purchase my electronics at Best Buy. Geek squads provides great service and quick solutions.

Excellent product and price. My grandson was happy with it.

I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

awesome protection for large purchase plus any computer service needed at no charge

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

I love the purchase! The audio is the most impressive to me even more so than the 4k visuals. I can feel the floor shake in my apartment when explosions or any big boom sound is made in a movie or playing my PS5 games. Having a 65" TV of this quality in my living room feels so good. I made a great purchase. If you love playing video games this TV is definitely worth purchasing. I also love listening to music on it. The sound quality like I mentioned is amazing.

This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.

I had purchased a new computer and the GEEK SQUAD help me set up my new computer and transfer all my old info and stuff from the old computer (which was completely dead) to my new computer. They answer all my questions. I have had to call them a couple of times and they walked me through my problems. I would have been lost without them.

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

While we haven't taken advantage of this yet, we decided to get it for our new Roku 43" 4K television because it was affordable and two years, which is a good amount of time, and often within the timeframe that if something is going to go on the fritz, it will. Well worth taking the worry out of the purchase!

It is a good plan to help one feel worry free. I just hope it would not overlap with the first year manufacturer's warranty so that there will be more years to be covered in total with less cost. Here is what I read online: "You should also check whether the coverage of the service contract overlaps with the problems and time periods the manufacturer’s warranty covers to avoid paying for unneeded coverage. You may find that any additional coverage is not worth the additional cost." I understand the coverage is different, but what I really need is a longer time manufacturer’s warranty with less cost (Accident coverage is not so important for me. I always use my furniture and electronic devices very gently and carefully).

like the title says it is definitely worth getting five year protection plan, anything goes wrong with your product they will have geek squad come out to your house figured the conditions of the damage product attempt to fix the damage product and the third time after they come out they decide they cannot fix it they will replace with a new product or write you a check for the amount you spent for product . I feel this plan was made for the customer not for the company, the customer no matter what the outcome will benefit from this five-year plan.

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

everything was excellent, the employees so profesional

I always get protection on that items that I purchased because you never know what may happen.

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

The Squad installed my GE washer and dryer. It wasn’t easy. The configuration we had in mind was ok and would have worked but suggestions from the installation crew changed my mind. My wife was incredibly pleased with the change! They earned me some wife points. Lol. Now I am having them return and install pedestals under each!