Customer Ratings & Reviews

In the past when I purchased my Samsung tv, my old one I just replaced, I purchased the extended warranty for that one. When it developed lines on the picture, within a day someone came out. checked the tv and was not fixable, I was given a number to call and a replacement arrived a few days later. Given the price for the extended warranty and the final outcome, it was well worth it. I purchased the extended warranty again for this tv, for "just in case". It is a decision I feel that is best for me.

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

I always purchase the Geek Squad protection for peace of mind!

Pice of Mind having this protection is a comfort, and all is that!

Order came in on time. A good price. Good people to work with.

This is the perfect item to have. It is protection for my items purchased.

Even if something happens during the 1 year warranty, you never have to deal with your TV manufacturer support because they always suck. Best Buy is amazing with their support. My experience might be unique but they come out to look at my TV, determined what was needed to fix. They didn't need to replicate it, but I had recorded a video of the issue. A day after my service call, they tell me they can't get the part in a timely manner so they offer me a gift card for what I paid towards a new TV. Of course I ended up with a more expensive set and re-bought the warranty so I ended up having to buy a new TV, but I much rather would have spent the $400 than losing out on $1600 for a TV that was just 14 months old.

Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..

Very helpful when they are needed. They are very kind

I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

good service. easy to use. no complains. i used to my Tv

Coooolllllllllllllllllllllllllllllllllllllllllllll!

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.