Customer Ratings & Reviews

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

This is a fan favorite for me. Best Buy is the only place I buy electronics because of this service.

The staff was great in helping me purchase this. I have not used it yet and hope I don't have to

Affordable price and makes a lot of sense for a television investment

the geek squad plan has always been a reliable investment when my tech goes down

If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

I like having a piece of mind should anything go wrong.

Awesome product ro have but haven't needed to use it yet.

I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

So far haven’t had to use it but good to know I’m covered

Always there when I need them. They saved my life repairing my laptop!

Would not purchase an expense item without having a extended warranty and the price was right.

You can never go wrong with extra protection. Especially when it comes with zero parts or labor charges. And you can go into any Best Buy to make a claim.

Purchased this for my last 75 inch TV, 2 years in and one of the rows of pixels went out. Geek squad came out to my house and within 20 minutes they diagnosed the problem, I received an email accepting the claim and they gave me full credit toward my new TV. Within 2 hours I picked up my replacement TV in the store.

I wrote another review for the first extended warranty I had purchased from the geek squad. My dad’s TV had gone out and had been discontinued. The geek squad came to the house and within days had a new TV installed and running for my dad. I had purchased the first warranty, thank God I was those TVs are expensive. So when this TV went out and was replaced I also purchased another extended warranty for a Christmas present just in case the TV went out again. They did a great job and thank God I purchased the warranty.

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

I've only had to use the geek squad a couple of times. And each time they we very helpful.

Didn’t used yet but never have any problems with this protection

Good service...always buy the geek squad protection plan