Customer Ratings & Reviews

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

Great service, it was fast and easy. In and our service. Everything was explained to me.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

this will help me when i need it good deal good price thank Bestbuy

Profecional service ! Attention exelent! Quick service!

I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

Short answer....GET IT!!! Long answer...GET IT!!! Had a Fire Cube that failed, got a replacement, and the replacement was the next generation cube as they had changed since our original purchase. Taking a 70" 4K Samsung back this weekend that failed during the protection plan period....will probably get an upgraded unit as this model isn't made any longer. For high end stuff (TVs, Alexia, Google, etc) get the 2 year plan, it is worth the extra $$

The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

Love this service always the best! Highly recommend

Definitely worth getting for any tv no matter where you buy it

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

I was able to install the TV and start it up without need of help from the Geek Squad service. However, I thought that having the Geek Squad service available for 5 years was a good idea for a peace of mind, like an insurance policy. Typically Consumer Report Magazine does not recommend this type of coverage as electronic devices are generally very reliable and long lasting. Indeed and interesting, my previous 48" Flat Screen TV failed exactly 5 days after my 5-year Geek Squad service expired. During those 5 years I did not need any service from the Geek Squad. Hope this TV lasts longer then 5 years and 5 days!

Great for when you need them. Luckily I have not needed them recently.

Peace of mind with convenient Geek Squad protection for the next five years.

This was purchased to protect my investment. I love having protection just in case something happens