Customer Ratings & Reviews

Good protection for low price. Real piece of mind.

Never had to use it. Other than having my TV installed

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

I always buy protection when being open box items and computer accessories.

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

The salesman at Best Buy in Germantown (Mr. G..." ) was very helpful, knowledgeable, and patient with me. He took time to explain the importance of purchasing a warranty for my 24 " televisions. I did purchase three warrantees. I appreciate his assistance and would definitely recommend him to also help my friends and colleagues with purchasing items at Best Buy..

Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

Having this is what saved me from having to pay for a TV that I purchased for two years that broke on its own. Geek Squad replaced my prior TV quickly and the process was simple. The best TV ever.

I always purchase an extended warranty. Great service.

This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax