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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,631 reviews
  • Rated 5 out of 5 stars

    Im sure its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but im sure its great by the sounds of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always get this warrant I hade it before and it always payed for it self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coves all possible issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the option for support if anything breaks on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honored my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's good to have on standby just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TYSM GEEK SQUAD !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a veryQualified geek Squad member who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this and I hope I won't need to, but it was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed set up with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and and all questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Timothy. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This payed for itself when my previous TV went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous TV went out no picture or sound. I had a service tech come out to my house and looked over what was going on. He had to order parts for my TV. Once the parts was delivered to my house he came out a second time (both times were free of charge). The TV still would not work. So with the warranty, I got the price that I paid for the TV in a Best Buy Gift Certificate. I then purchased my new TV and still had money left over on my gift certificate. Also the service tech that came to my house was very knowledgeable and helpful. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have been great, had I everbneeded to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked when I had a repair on my television. Glad to have this access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but i love having the option to use it if i were to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having the protection incase anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable accidental insurance for my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable accidental insurance for the tv I purchased.

    I would recommend this to a friend