Customer Ratings & Reviews

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

If you purchase something with relatively high value, protect it with Geek Squad!

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

Excellent home delivery and professional service thank you geek squad awesome service

The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

And he's always a good thing to purchase the protection plan.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

I hope I never have to use this but I’m glad I got it.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.