Customer Ratings & Reviews

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

best of the best had a comp to them previously They know the job

Super helpful to have - I've heard horror stories of tvs breaking in moves

It great to have this support it really good when you have questions

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I always get geek squad protection on my larger ticket items. It gives me piece of mind!

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

Geek squad installed my television flawlessly and was very professional throughout the entire process.

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

So far my tv and the service provided has been pretty good

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.