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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 30,635 reviews
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we had quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. I really enjoyed my experience and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Television… Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television at a great price!!! Best Buy for the win!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with all my questions very knowledgeable about product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers excellent customer service and piece of mind for my expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for 65" LCD TV. While I normally don't purchase extended warranties, the peace of mind this provides knowing that I will have an operating TV guaranteed for 5 years is worth the small cost. I have had several large screens fail, so knowing my cost of ownership over the next five years, as compared to possibly having to purchase a new one after the one or two year warranty passes is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and delivery service. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always been worth getting the warranty because you never know when things will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great idea when buying my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend