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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30636 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 30,636 reviews
  • Rated 5 out of 5 stars

    Great tv for the proce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad protection its the best they always take care of me good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Warranty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and helpful. No problem on picking up the other tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature to have when purchasing products at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad with my electronics. Its paid for itself time and time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and secure with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, this is an excellent warranty according to all my answered questions about how the warrant works. All I have to do is call the Best Buy store if I need assistance with my TV. The TV stays at home, and I am glad about that since it is mounted on a wall. The technicians come my home if I ever need assistance. I feel really comfortable and happy that I bought a 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS saved my LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5315 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, very professional. Always get the help you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely not buy a TV today without an additional warranty. TV’s today have so many features and issues can arise. Having a warranty for five years at a lower price is a great value. If it can’t be fixed , you can get it replaced. With a warranty, you have a chance for repair or replacement. Saves u from buying another unit. Best deal around. Best Buy Geeks usually are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

    I would recommend this to a friend