Customer Ratings & Reviews

Haven’t had to use but it’s nice knowing they have my back if anything happens!

The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

Seemed like a good idea to get the extended protection.

Geek squad has helped us a few times when we had problems with a device.

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

Very nice plan it's a good investment for my TV it's always good to buy a plan

Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

I'm never not gonna choose Geek Squad. It's always a value to me.

Added peace of mind! Can't go wrong with the extra warranty.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

I do not normally buy extended warranties, but the day I bought my $3k dollar tv I had to drive 3 hours and it was freezing drizzle and I had no other means to pick it up than in the open bed of my pick-up. Great peace of mind if you have to get something expensive and have difficult circumstances to get it home in case of damage.

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

Its a good choice to keep you items well instaled and protected without moving from your home.

I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!