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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 30,640 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I dont regret buying this product. I recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys go far and beyond to help resolve any issues Couldn't do it without them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picked the wall mount needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with picking the best tv mount for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd swide was a great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service to give peace of mind for purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get the protection plan on almost everything, some things have defects & what not. I bought a brand new tv had it a lil over a month & started to see red dots in several places called the geek squad they sent someone out & it had to be replaced, had i not had that protection plan i would have been on my own, at least get the two yrs if nothing else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty when I buy TVs or high price electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and response when needed. Replaced a TV that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything except damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable Ontime Great service Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIXED ISDUES IN 1 CALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription I love it and use it a lot they help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to fix my tv asap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy! Tv would not turn on and they came in to replace it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geed Squad is helped me with my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help but sometimes there is a long waiting period for service to be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my life after 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to give advice and help you out in anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting having the Geek Squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

    I would recommend this to a friend