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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 30,641 reviews
  • Rated 5 out of 5 stars

    Geek squad never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad one click or call away is very reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan when i buy more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have geek squad with every purchase because of their reliability and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! I recommend this service to anyone who is not as tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the warranty on our new TV when our old TV started having issues less than 4 years old. The new one started having issues 14 months later, 2 months after the manufacturers warranty expired. The geek squad warranty covered it completely. The only thing is that they don't give you credit for the amount you paid for the TV they give you the amount it's currently worth. But still well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high dollar items prone to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your protection plans one of the main reasons I continue shopping there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully it works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet....................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, but glad I have it in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to go to protect your investment ... A must have!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use it yet. Hopefully that I don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for a little you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a back up for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Know The Geek Squad is a call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient and neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys on geek squad much prefer over contractors

    I would recommend this to a friend