Customer Ratings & Reviews

It was not very expensive to add the extra warranty.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

Paid for a 5 yr coverage agreement. Was told it would start at the end of the manufacturers warranty effectively providing six years of coverage. Not so. It starts from day one so it really is just a four year warranty. Come on Best Buy, you can do better.

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

Fabulous and highly known about anything electronic these guys are great

The best GEEK SCUAD service I ever get in my life.

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

Geek Squad arrived on time and did a great job wall mounting our TV

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

ALWAYS get protection from geek squad trust me you dont want to not have it.

I have always had great service from the Geek Squad, no matter which Best Buy Store I go into. The personnel working the Geek squad have consistently proved to me that they are experts on correcting problems with my computer. I have appreciated the low cost of my annual agreement which allows me unlimited visits to the Geek Squad to ask questions or to obtain service for my products.

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

hope i dont need to use it ...but if i do im sure geek squad will come through

Geek squad was great and fast results in getting your problems solved