Customer Ratings & Reviews

Upgraded from a 55” and it was a great decision. Love it !

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

It’s great knowing that your covered. The 5 years is a lot of coverage.

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

The agent mounted my tv and connected to my firestick

After spending more than I care to admit on an OLED TV, having this peace of mind is what really drove me to pull the trigger. It's the most expensive for OLED protection, but covers burn in, unlike the other guys, so it's a good investment imo. Haven't used them yet but I'll report back if that time comes.

I mounted the TV Myself but the people were very helpful with all the advice they gave me, I appreciate all the recommendations and good energy I was given

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

i would not be without this protection had problem with tv geek squad could not fix due to parts no longer available gave me credit for replacement tv no hassle helpful agents at boardman store geek squad members were outstanding i plan on getting this protection for all future items purchased at best buys

I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Warranty came through, 100%! The Geek squad came through, huge!

Haven't had to use it yet but it gives you piece of mind. I have used it on other purchases at Best Buy and they are great with it. It even covers dead pixels. The new TV's can go at any time and is good to know it is covered for five years.

Haven't needed their services, but happy with that!

I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!