Customer Ratings & Reviews

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

Great warranty Best Buy is the best definitely recommend it to everyone

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

Amazingly good! I had a situation with my TV and they just fix it in a minute

Rather get the most out of your purchase why not be safe than sorry

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

I bought this tv for my mom and dad and they are in love with it

Feel comfortable knowing we have tech support and repair capabilities. Good value

Excellent service with timing delivery door to door

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”