Customer Ratings & Reviews

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

Hope I never need the the 5 yr warranty, but glad I purchsed it.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

I have never had to use the warranty it is just good to have if u need it

All products with warranty is always good to have if something goes wrong

Is a good tv. Has great picture, sound. Love the remote on my phone

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.