Customer Ratings & Reviews

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

Very happy with shopping experience and the sales agent was very knowledgeable.

I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

I haven't use them on this television but on another one and they was great.

This Tv is great. Nice to view our photos Plus can watch Amazon and Netflix

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

Excellent service! I fully recommend their service! I'm very happy!

This gives you a much needed peace of mind for a fraction of the cost of the TV.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

The Geek Squad was very helpful and assisted me with all my questions.

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!