Customer Ratings & Reviews

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

Great price for amount of time of service I'm getting it for.

Excellent Nice tv Picture quality excellent . Recommended

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

They where hands on took their time to make sure that I where satisfied with my decision

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Very nice!! I feel like a king in a castle, a king in a castle!

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

good to have I have not used it as of yet. will have when needed

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

Geek squad was worth it for this product. I made a wide decision to purchase it.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

Nice to have the piece of mind incase something happens and the delivered

This is a must for any Oled Tv and will give you peace of mind for your investment!