Customer Ratings & Reviews

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Geek Squad are great friendly polite and they do and excellent job when they come out

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

This feature adds a little extra peace of mind. I would definitely recommend.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.