Customer Ratings & Reviews

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

Very good for protection also easy to use. Great to buy

Great response time and support, a no brainer for any tech purchases

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

Only purchase just in case something happens but never have needed it luckily

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

Love geek squad. Always buy their protection services.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

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My customer representative was amazing and attentive!

Thankfully I haven’t had to use it so far! Better to be safe than sorry.