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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 25,368 reviews
  • Rated 5 out of 5 stars

    Large TV, must have a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice insurance policy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Process for Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a couple of times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv!!! Love the way movies sound! No sound, just the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have a good warranty/service program on your electronics. I highly recommend any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are really helpful and friendly good at what they do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What an employee!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for open-box TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great I always used them for any type of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this warrenty before was never dissatisfied.they always took good care of my tv

    I would recommend this to a friend