Customer Ratings & Reviews

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

Have not had to use it yet but looking forward to using it when I have to

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

These guy's are the coolest geeks around. We love them!

I buy all my electronics from best buy. They have great customer service and the best products

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

Everything was great thanks for your service!!!!!!!

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

Great price for 5 year geek squad warranty on my 50 inch tv.

Had to add the protection plan on my TV. There was no question or doubt about it

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!