Customer Ratings & Reviews

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

Completely worth the purchase for such an investment TV!

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I have a toddler that is way to curious for her own good. This was needed.

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

The Geek squad team was very willing to help when our television stopped working.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

LG has great picture and value. Was worth the short wait on black friday.

Have not had to use yet, but have in the pay and had good success with repairing my devices

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.