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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 25,370 reviews
  • Rated 5 out of 5 stars

    Insurance for Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers excellence again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 5 Year Warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need than the opposite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't assume it won't fail out of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed in 11th month. Good backup decision. Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never used but heard a lot of good just hope I never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK & EASY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to look forward to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but will definitely enjoy if i ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud boombox…awesome speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

    I would recommend this to a friend