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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 25,370 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time....is a great tv.......best bang for the buck....period...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BestBuy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to keep some handy folks around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 4 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed the service yet. So I have to give them credit for good quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have replacement plan just in case. Reasonable price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Without a doubt Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service I can't really rate it as either good or bad because I haven't had the need to use it yet and I hope I don't have to use it, but it gives me peace of mind to have it for when the time comes. I hope they don't disappoint me.

    I would recommend this to a friend