Customer Ratings & Reviews

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

geek.squad is amazing it saves you money i highly recommend it to a friend.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

great team. great support. attentive and responsive

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

Easy to use if you needed. Rarely have to but when I did simple easy

The warranty covers everything for 5 years! seems like a no brainer.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

It’s a must have when purchasing a great TV, you will have peace of mind.