Customer Ratings & Reviews

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Don't really know what say on this one. I got a protection plan

I always get my protection with Best Buy. Makes life so much easier.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Great peace of mind for my purchase. Glad to know I have it just in case.

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

Courteous and efficient. Conscientious of our home and property.

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

We love it. Perfect picture and and great for my gaming haha